Data Privacy
Your personal and medical data are protected under Care Taker24’s secure caregiver privacy policy for clients and candidates across India.
Last updated: November 27, 2025
Information We Collect – Care Taker24 Privacy Policy
At Care Taker24, we collect certain types of information to provide safe, reliable, and personalized caregiving and staffing services. This includes details that help us identify, contact, and serve our clients, candidates, and caregivers better. The information we collect ensures seamless service booking, staff assignment, client communication, and customer support. We gather data directly from you when you fill out forms, request services, or communicate with our team — and indirectly through cookies or analytics tools to understand how you use our website. All collected data is handled securely and used strictly for operational and legal purposes, following data protection and privacy compliance standards.
Personal Information
We collect personal information to confirm identity, process requests, and maintain service quality.
Examples include:
- Full Name, Contact Number, and Email Address
- Residential or Service Location Details
- Emergency Contact Person (if applicable)
- Service Type or Requirement Details
- Payment or Transaction-related Information
Usage Data – Care Taker24 Website Activity Information
At Care Taker24, we also collect Usage Data to improve our website’s functionality, user experience, and service efficiency. This data is automatically gathered when users interact with our website or digital platforms. Usage Data may include details such as your device type, browser name, IP address, operating system, access date and time, visited pages, time spent on each page, and referring website links. This information helps us understand how visitors engage with our caregiving and staffing services online, detect technical issues, and optimize our digital content for better performance. We may also use analytical tools like Google Analytics to monitor website traffic trends and service reach, ensuring that our users have a seamless browsing experience. Importantly, this data does not personally identify you — it is used solely for service improvement, security enhancement, and performance monitoring.
How We Use Your Information – Purpose of Data Collection at Care Taker24
At Care Taker24, we value your trust and are committed to using your information responsibly to deliver the best caregiving and staffing experience. The information we collect — including personal details and usage data — is primarily used to provide, improve, and personalize our services for clients, candidates, and caregivers. We use your data to confirm service bookings, manage your account, respond to inquiries, and ensure smooth communication throughout your engagement with us. Your information helps us understand your preferences, recommend suitable caregiving or staffing options, and maintain accurate service records. Additionally, we may use this data for security verification, legal compliance, customer support, and internal analytics to improve website performance and user satisfaction. Care Taker24 never sells or misuses personal information — our goal is to maintain transparency and trust while continuously enhancing service quality and digital experience.
Primary Uses of Your Information – Care Taker24 Data Policy
We use your information to ensure smooth operations, improve user experience, and provide safe, personalized caregiving and staffing services at Care Taker24.
- Service Delivery: To provide and manage caregiver, nurse, or maid services as per your requirements.
- Communication: To contact you for service confirmation, support, or feedback through calls, emails, or messages.
- Personalization: To customize our services based on your needs, preferences, and past interactions.
- Security & Verification: To verify user identity, prevent fraud, and ensure safe service transactions.
- Analytics & Improvement: To analyze service performance and improve website functionality and customer satisfaction.
Information Sharing and Disclosure – Care Taker24 Privacy Policy
At Care Taker24, we value your privacy and are fully committed to protecting your personal information. We do not sell, rent, or trade any of your personal data to third parties for marketing or commercial gain. Your information may only be shared with trusted partners, such as service providers, caregivers, or technical support teams, strictly for the purpose of delivering or improving our services. In certain cases, we may share limited data to comply with legal obligations, court orders, or government requests, ensuring complete transparency and lawful processing. We also take strict measures to ensure that all third-party partners adhere to the same data protection and confidentiality standards that Care Taker24 follows. Our goal is to ensure that every piece of shared information is used responsibly, securely, and only for the intended service purpose — safeguarding both clients and candidates at every step.
We Never Sell Your Data
Your data visibility is limited to authorized personnel only, ensuring complete confidentiality and security during all service operations.
Data Security
At Care Taker24, we take the protection of your data very seriously. Every piece of personal and service-related information is secured through multiple layers of safety protocols to prevent unauthorized access, misuse, or alteration. Our systems are regularly updated with the latest security technologies to safeguard your privacy, whether you are a client, patient, or caregiver. We also ensure that all online transactions, forms, and communications are encrypted to maintain complete confidentiality and trust. Your data is stored safely on protected servers located in compliance with Indian data protection regulations, making your information secure across every stage of service delivery.
Encryption
We use advanced SSL encryption to protect your data during form submissions, transactions, and communication, ensuring that no third party can access it.
Secure Storage
All data is stored on secure, access-controlled servers, regularly monitored to prevent breaches and maintain confidentiality for both clients and caregivers.
Your Rights – Caregiver & Client Data Protection Rights at Care Taker24
At Care Taker24, we respect and protect your privacy under applicable Indian data protection laws. Every client, patient, and caregiver has full control over their personal data shared with us. You have the right to access, correct, or request deletion of your information at any time. Our privacy policy ensures transparency, giving you complete authority to decide how your information is collected, used, and shared. Whether you are using our services in Mumbai, Navi Mumbai, Maharashtra, or anywhere in India, we are committed to maintaining your trust by upholding your data rights responsibly and securely.
Access My Data Care Taker24
You can request a copy of your personal data that Care Taker24 holds. This allows you to verify what information we store and how it is used for caregiver or client services.
Update Personal Data Caregiver Services
If any of your details are incorrect or outdated, you can contact us to correct or update them. We ensure that your data remains accurate for all communication and service purposes.
Delete My Data Care Taker24
You may request the deletion of your personal data from our records when it is no longer necessary for service, legal, or contractual reasons. We act promptly on valid deletion requests to protect your privacy.
Cookies and Tracking – User Experience & Privacy at Care Taker24
At Care Taker24, we use cookies and tracking technologies to enhance your browsing experience, improve website performance, and deliver personalized caregiver and healthcare service recommendations. Cookies help us understand how visitors interact with our site — such as which pages are most visited, what services are viewed, and how long users stay on a page. This information enables us to optimize our platform for better accessibility and speed while maintaining full privacy and compliance with data protection laws in India, Mumbai, Navi Mumbai, and across all service regions. You have full control over your cookie preferences and can disable or manage them anytime through your browser settings. Our goal is to ensure transparency, allowing you to use our website safely and efficiently while benefiting from a smoother, more relevant online experience.
Changes to This Privacy Policy – Care Taker24 Data Protection Updates
At Care Taker24, we may update or modify this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Any updates will be clearly posted on this page with the revised date to ensure full transparency. We encourage all clients, caregivers, and visitors to review this section regularly to stay informed about how their personal and service-related data is protected. These updates may include improvements in data security practices, adjustments for new compliance laws in India, or enhancements to better serve users in Mumbai, Navi Mumbai, Maharashtra, and other parts of India. Continued use of our website or services after such updates will indicate your acceptance of the revised Privacy Policy.
Contact Us – Get in Touch with Care Taker24 Team
For any questions about our caregiver services, patient support, or privacy policies, feel free to reach out to the Care Taker24 support team. We’re available 24/7 to assist clients, caregivers, and families across Mumbai, Navi Mumbai, Maharashtra, and all over India.